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Find quick answers to frequently asked questions
The Pizza Protection was specially developed for the Gozney Roccbox to optimally regulate the direct heat of the gas burner.
It protects the pizza base from burning and ensures even heat distribution – ideal for anyone who wants to achieve consistently perfect Neapolitan results.
When baking in the Gozney Roccbox, the flame often hits the stone very intensely, especially near the burner. This quickly leads to an overly dark or burnt base.
With Pizza Protection you get controlled heat without losing the oven's power.
It deflects direct heat and prevents hotspots – the ground remains perfectly browned, not burnt.
The design ensures that the flame runs cleanly along the ceiling instead of hitting the stone directly.
Made from heat-resistant, solid stainless steel – durable, robust and suitable for professional use.
Precisely designed to fit the shape and burner area. Insert, bake, enjoy – no modifications or tools required.
The accessories are simply inserted and do not touch any sensitive components of the oven.
Material: High-quality stainless steel
Production: Precisely laser-cut & cleanly deburred
Made in Germany: Robust, reliable – developed for pizza bakers who value quality.
For everyone who regularly bakes Neapolitan pizza at high heat
For owners of the Gozney Roccbox with a base that is too dark
For pizza bakers who want maximum control over heat and baking results
This product is a compatible accessory .
All mentioned brands and trademarks (e.g. Gozney, Roccbox) belong to their respective owners and are used solely for the purpose of clear product description, without any intention of trademark infringement.
Find quick answers to frequently asked questions
Essential accessories include a high-quality pizza peel , a thermometer for temperature control , a pizza stone or turntable for even baking, and a brush for cleaning the baking surface . These tools make the oven easier to use and ensure optimal baking results.
Most professional pizza oven accessories are compatible with various models , both gas and wood-fired. It's important to check the dimensions of the oven and baking surface to select the correct accessories.
Professional accessories are made from heat-resistant and durable materials , offering better performance and a longer lifespan. They improve baking quality, reduce errors, and ensure consistently perfect pizza results – both at home and in professional settings.
To keep your pizza oven tools in perfect working order, they should be cleaned after each use . Flour residue, dough, and ash can easily be removed with a brush or a slightly damp cloth once the tools have cooled. Metal tools such as pizza peels, turners, and brushes should be occasionally treated with food-safe oil to prevent rust. Wooden handles should not be soaked or cleaned in the dishwasher. Regularly checking for wear and tear ensures safety and a long lifespan.
Yes, many spare parts and accessories for pizza ovens can be purchased separately . These include, for example , replacement handles, brush heads, thermometers, and pizza stones . When buying, make sure that the parts are compatible with your oven model and have the correct dimensions . This way, you can customize your equipment or replace worn parts.
Yes, we provide operating instructions or usage guidelines for most accessories. These can be viewed digitally (PDF) or directly on the product page . The instructions help you use the tools correctly, handle them safely, and extend their lifespan .
The warranty is legally required and lasts 24 months from the date of purchase. It covers defects that already existed at the time of purchase.
The warranty is a voluntary service provided by the manufacturer and may vary in duration and scope.
All products are covered by a 24-month statutory warranty . During the first 12 months, it is presumed that a defect was already present at the time of delivery, unless proven otherwise.
Depending on the manufacturer, the warranty covers defects in materials and workmanship . Damage caused by improper use, normal wear and tear, or incorrect maintenance is generally excluded. The exact terms and conditions are described in the respective warranty documents.
In case of a defect, please contact our customer service with your order number , a brief description of the problem, and, if possible, photos or videos . We will investigate the matter as quickly as possible and find a solution.
You can place your order directly through our online shop . Add the desired products to your shopping cart, complete the order process, and select your preferred payment and shipping method . After your purchase, you will receive an order confirmation via email .
We accept various secure payment methods , including credit card, PayPal, and other popular online payment services . All payments are processed via encrypted connections.
Our customer service team is happy to assist you with any questions regarding your order, shipping, or products. You can reach us by email or via our contact form . We strive to answer all inquiries quickly and reliably .
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