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Find quick answers to frequently asked questions
The original Biscotto di Sorrento is traditionally handcrafted in the region around Naples and Mount Vesuvius. Made from natural volcanic clay with pumice and silicon, this stone is the heart of authentic Neapolitan pizza.
Unlike industrial cordierite stones, which often get too hot and burn the pizza base, the Biscotto di Sorrento stores heat gently and evenly. Thanks to its high porosity, it absorbs excess moisture from the dough – the base stays crisp but not burnt. This natural heat regulation enables a truly Neapolitan baking result – soft on the inside, perfectly browned on the outside.
Each stone is individually hand-finished to the exact dimensions of the Gozney Dome XL Gen 2. This gives you a precise fit without wobbling or obstructing the airflow.
This stone is not mass-produced. Each biscotto is made in small batches and may vary slightly in color and texture – a sign of genuine craftsmanship and originality.
All brands, product names, trade names, company names and trademarks shown are the property of their respective rights holders. The naming is solely for the description of the compatibility of our products.
This offer is available in no business relationship to the aforementioned manufacturers (e.g. Ooni, Gozney, Cozze, Witt, WMF or similar) and will not manufactured, authorized or endorsed by these companies .
The item offered is a an independently developed accessory product from aPizz , which not an original spare part of the respective device manufacturer.
Installation or use is at your own risk. By using this accessory, no structural modification is made to the oven, so no manufacturer’s warranty is voided – subject to the respective warranty conditions of the oven manufacturer.
Images are for illustrative purposes only. The scope of delivery includes only the described item , not the device or accessories shown.
Find quick answers to frequently asked questions
Essential accessories include a high-quality pizza peel , a thermometer for temperature control , a pizza stone or turntable for even baking, and a brush for cleaning the baking surface . These tools make the oven easier to use and ensure optimal baking results.
Most professional pizza oven accessories are compatible with various models , both gas and wood-fired. It's important to check the dimensions of the oven and baking surface to select the correct accessories.
Professional accessories are made from heat-resistant and durable materials , offering better performance and a longer lifespan. They improve baking quality, reduce errors, and ensure consistently perfect pizza results – both at home and in professional settings.
To keep your pizza oven tools in perfect working order, they should be cleaned after each use . Flour residue, dough, and ash can easily be removed with a brush or a slightly damp cloth once the tools have cooled. Metal tools such as pizza peels, turners, and brushes should be occasionally treated with food-safe oil to prevent rust. Wooden handles should not be soaked or cleaned in the dishwasher. Regularly checking for wear and tear ensures safety and a long lifespan.
Yes, many spare parts and accessories for pizza ovens can be purchased separately . These include, for example , replacement handles, brush heads, thermometers, and pizza stones . When buying, make sure that the parts are compatible with your oven model and have the correct dimensions . This way, you can customize your equipment or replace worn parts.
Yes, we provide operating instructions or usage guidelines for most accessories. These can be viewed digitally (PDF) or directly on the product page . The instructions help you use the tools correctly, handle them safely, and extend their lifespan .
The warranty is legally required and lasts 24 months from the date of purchase. It covers defects that already existed at the time of purchase.
The warranty is a voluntary service provided by the manufacturer and may vary in duration and scope.
All products are covered by a 24-month statutory warranty . During the first 12 months, it is presumed that a defect was already present at the time of delivery, unless proven otherwise.
Depending on the manufacturer, the warranty covers defects in materials and workmanship . Damage caused by improper use, normal wear and tear, or incorrect maintenance is generally excluded. The exact terms and conditions are described in the respective warranty documents.
In case of a defect, please contact our customer service with your order number , a brief description of the problem, and, if possible, photos or videos . We will investigate the matter as quickly as possible and find a solution.
You can place your order directly through our online shop . Add the desired products to your shopping cart, complete the order process, and select your preferred payment and shipping method . After your purchase, you will receive an order confirmation via email .
We accept various secure payment methods , including credit card, PayPal, and other popular online payment services . All payments are processed via encrypted connections.
Our customer service team is happy to assist you with any questions regarding your order, shipping, or products. You can reach us by email or via our contact form . We strive to answer all inquiries quickly and reliably .
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