Original Biscotto di Sorrento® for Glowen Raptor | Fireclay Stone 38×38×2 cm | Saputo Stone Handmade in Italy

Essential accessories include a high-quality pizza peel, a thermometer for precise temperature control, a pizza stone or rotating plate for even baking, and a brush for cleaning the baking surface. These tools make handling the oven easier and ensure optimal baking results.

Most professional pizza oven accessories are compatible with different models, including both gas and wood-fired ovens. It’s important to check the dimensions of the oven and the baking surface to choose the right accessories.

Professional accessories are made from heat-resistant and durable materials, offer better performance and a longer service life. They improve baking quality, reduce errors, and ensure consistently perfect pizza results—both at home and in professional use.

To keep your pizza oven tools in perfect condition, they should be cleaned after every use. Residual flour, dough, and ash can easily be removed with a brush or a slightly damp cloth once everything has cooled down. Metal tools such as peels, turners, or brushes should occasionally be treated with food-safe oil to prevent rust. Wooden handles must not be soaked or cleaned in the dishwasher. Regularly checking for wear ensures safety and a long service life.

Yes, many spare parts and accessories for pizza ovens can be purchased separately. These include, for example, replacement handles, brush heads, thermometers, or pizza stones. When buying, make sure the parts are compatible with your oven model and have the correct dimensions. This way, you can individually expand your setup or replace worn components.

Yes, for most accessories we provide user manuals or usage instructions. These are available digitally (PDF) or directly on the product page. The manuals help you use the tools correctly, handle them safely, and extend their service life.

The statutory warranty period is 24 months from the date of purchase. It covers defects that already existed at the time of purchase.

The guarantee is a voluntary service provided by the manufacturer and may vary in duration and scope.

All products come with the statutory 24-month warranty. During the first 12 months, it is presumed that any defect already existed at the time of delivery, unless proven otherwise.

Depending on the manufacturer, the warranty covers material and workmanship defects. Damage caused by improper use, normal wear and tear, or incorrect care is generally excluded. The exact terms are described in the respective warranty documents.

In the event of a defect, please contact our customer service with your order number, a brief description of the issue, and, if applicable, photos or videos. We will review your case as quickly as possible and take care of a solution.

You can place your order directly through our online shop. Add the products you want to your cart, complete the checkout process, and choose your preferred payment and shipping method. After your purchase, you’ll receive an order confirmation by email.

We accept various secure payment methods, including credit card, PayPal, and other popular online payment services. All payments are processed over encrypted connections.

Our customer service team is happy to help with any questions about orders, shipping, or products. You can reach us by email or contact form. We strive to answer all inquiries quickly and reliably.