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Find quick answers to frequently asked questions
Experience authentic Neapolitan pizza quality – straight from your pizza oven.
The Biscotto di Sorrento is not an ordinary pizza stone, but a traditionally crafted natural product from southern Italy, developed specifically for perfect baking results.
The stone is made from a unique blend of natural clay that is rich in volcanic silica and pumice.
This raw material comes from the region around Sorrento – renowned for its mineral-rich soils and centuries-old craft tradition.
Each stone is traditionally handcrafted at Fornace Aversa, one of the last original producers of these special baking stones.
1. Perfect pizza base – no burning
Unlike conventional cordierite or fireclay stones, the biscotto prevents the typical burning of the pizza base.
→ The stone absorbs excess moisture from the dough and ensures an even baking structure.
2. Optimal porosity
The natural pore structure allows:
3. Gentle heat release
The Biscotto stores heat efficiently but releases it in a controlled and “soft” way.
→ Ideal for genuine Neapolitan pizza at high temperatures.
4. Professional results – even in a home oven
Especially in compact ovens like the Millarco Cozze 13, this stone significantly boosts performance.
→ Your oven reaches a level otherwise only possible with professional stone ovens.
5. Authenticity like in Naples
The Biscotto is traditionally pressed in wooden molds, air‑dried and then gently fired over several days.
→ Not an industrial mass product – but genuine craftsmanship.
Since each stone is individually crafted, the following features may occur:
These characteristics are not a defect, but a sign of genuine craftsmanship and do not affect functionality in any way.
With the Biscotto di Sorrento, you transform your pizza oven into a true Neapolitan baking station:
👉 An upgrade you can see – and taste – immediately.
Find quick answers to frequently asked questions
Essential accessories include a high-quality pizza peel , a thermometer for temperature control , a pizza stone or turntable for even baking, and a brush for cleaning the baking surface . These tools make the oven easier to use and ensure optimal baking results.
Most professional pizza oven accessories are compatible with various models , both gas and wood-fired. It's important to check the dimensions of the oven and baking surface to select the correct accessories.
Professional accessories are made from heat-resistant and durable materials , offering better performance and a longer lifespan. They improve baking quality, reduce errors, and ensure consistently perfect pizza results – both at home and in professional settings.
To keep your pizza oven tools in perfect working order, they should be cleaned after each use . Flour residue, dough, and ash can easily be removed with a brush or a slightly damp cloth once the tools have cooled. Metal tools such as pizza peels, turners, and brushes should be occasionally treated with food-safe oil to prevent rust. Wooden handles should not be soaked or cleaned in the dishwasher. Regularly checking for wear and tear ensures safety and a long lifespan.
Yes, many spare parts and accessories for pizza ovens can be purchased separately . These include, for example , replacement handles, brush heads, thermometers, and pizza stones . When buying, make sure that the parts are compatible with your oven model and have the correct dimensions . This way, you can customize your equipment or replace worn parts.
Yes, we provide operating instructions or usage guidelines for most accessories. These can be viewed digitally (PDF) or directly on the product page . The instructions help you use the tools correctly, handle them safely, and extend their lifespan .
The warranty is legally required and lasts 24 months from the date of purchase. It covers defects that already existed at the time of purchase.
The warranty is a voluntary service provided by the manufacturer and may vary in duration and scope.
All products are covered by a 24-month statutory warranty . During the first 12 months, it is presumed that a defect was already present at the time of delivery, unless proven otherwise.
Depending on the manufacturer, the warranty covers defects in materials and workmanship . Damage caused by improper use, normal wear and tear, or incorrect maintenance is generally excluded. The exact terms and conditions are described in the respective warranty documents.
In case of a defect, please contact our customer service with your order number , a brief description of the problem, and, if possible, photos or videos . We will investigate the matter as quickly as possible and find a solution.
You can place your order directly through our online shop . Add the desired products to your shopping cart, complete the order process, and select your preferred payment and shipping method . After your purchase, you will receive an order confirmation via email .
We accept various secure payment methods , including credit card, PayPal, and other popular online payment services . All payments are processed via encrypted connections.
Our customer service team is happy to assist you with any questions regarding your order, shipping, or products. You can reach us by email or via our contact form . We strive to answer all inquiries quickly and reliably .
Feel free to contact us!
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