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Quickly find answers to frequently asked questions
The Biscotto di Sorrento was specially developed for use in the GIU Faló pizza oven and in identical pizza ovens. With its dimensions of approx. 32 × 32 × 2 cm, it fits perfectly into the oven and significantly improves heat transfer when baking pizza.
The Biscotto is manufactured on the Sorrento Peninsula in Italy using traditional craftsmanship. Its particularly porous structure ensures a gentle, even and controlled release of stored heat to the pizza base.
This makes the stone ideal for Pizza Napoletana and other pizza styles that are baked at high temperatures.
Conventional pizza stones or compact fireclay stones can transfer the stored heat very directly to the dough. As a result, the pizza base may already be dark or burnt while the topping is not yet fully baked.
In contrast, the Biscotto di Sorrento has an open and porous material structure. This ensures significantly gentler heat transfer and reduces the risk of a burnt or bitter pizza base.
The result is an evenly baked base with a pleasant combination of crispiness, lightness and juiciness.
The Biscotto di Sorrento is particularly suitable for pizza ovens with high baking temperatures. With the oven properly preheated, it supports short baking times and authentic results.
The biscotto is produced using traditional methods from a particularly porous clay. The natural composition of the material is influenced by the volcanically shaped region around Sorrento.
The porosity of the stone is crucial for its baking properties. The stone stores heat and releases it in a controlled way into the dough. At the same time, the surface can absorb part of the excess moisture from the dough.
These properties make the biscotto a popular alternative to conventional fireclay and pizza stones.
The most important difference lies in heat transfer. The Biscotto di Sorrento releases the stored heat to the pizza base less aggressively than many more compact stones.
This makes it particularly suitable for customers who use their GIU Faló pizza oven at high temperatures and want to achieve an evenly baked pizza base.
The terms Saputo and Casapulla are often used for similar porous pizza oven stones. However, the Biscotto di Sorrento offered here comes from traditional Italian production on the Sorrento Peninsula.
Each biscotto is crafted by hand and is therefore unique. Small variations in shape, color, texture or material thickness are typical of this traditional production method.
The following characteristics may occur:
These characteristics generally do not constitute a defect and have no negative impact on function or baking results.
The Biscotto should be heated up slowly and gently before first use. Avoid strong temperature shocks as well as contact between the hot stone and water or cold liquids.
Clean the stone only dry with a brush or a suitable scraper. Do not use dishwashing liquid and do not clean the biscotto in the dishwasher.
Because the stone is handmade, its dimensions, weight, and surface texture may vary slightly from the stated values.
Quickly find answers to frequently asked questions
Essential accessories include a high-quality pizza peel, a thermometer for precise temperature control, a pizza stone or rotating plate for even baking, and a brush for cleaning the baking surface. These tools make handling the oven easier and ensure optimal baking results.
Most professional pizza oven accessories are compatible with different models, including both gas and wood-fired ovens. It’s important to check the dimensions of the oven and the baking surface to choose the right accessories.
Professional accessories are made from heat-resistant and durable materials, offer better performance and a longer service life. They improve baking quality, reduce errors, and ensure consistently perfect pizza results—both at home and in professional use.
To keep your pizza oven tools in perfect condition, they should be cleaned after every use. Residual flour, dough, and ash can easily be removed with a brush or a slightly damp cloth once everything has cooled down. Metal tools such as peels, turners, or brushes should occasionally be treated with food-safe oil to prevent rust. Wooden handles must not be soaked or cleaned in the dishwasher. Regularly checking for wear ensures safety and a long service life.
Yes, many spare parts and accessories for pizza ovens can be purchased separately. These include, for example, replacement handles, brush heads, thermometers, or pizza stones. When buying, make sure the parts are compatible with your oven model and have the correct dimensions. This way, you can individually expand your setup or replace worn components.
Yes, for most accessories we provide user manuals or usage instructions. These are available digitally (PDF) or directly on the product page. The manuals help you use the tools correctly, handle them safely, and extend their service life.
The statutory warranty period is 24 months from the date of purchase. It covers defects that already existed at the time of purchase.
The guarantee is a voluntary service provided by the manufacturer and may vary in duration and scope.
All products come with the statutory 24-month warranty. During the first 12 months, it is presumed that any defect already existed at the time of delivery, unless proven otherwise.
Depending on the manufacturer, the warranty covers material and workmanship defects. Damage caused by improper use, normal wear and tear, or incorrect care is generally excluded. The exact terms are described in the respective warranty documents.
In the event of a defect, please contact our customer service with your order number, a brief description of the issue, and, if applicable, photos or videos. We will review your case as quickly as possible and take care of a solution.
You can place your order directly through our online shop. Add the products you want to your cart, complete the checkout process, and choose your preferred payment and shipping method. After your purchase, you’ll receive an order confirmation by email.
We accept various secure payment methods, including credit card, PayPal, and other popular online payment services. All payments are processed over encrypted connections.
Our customer service team is happy to help with any questions about orders, shipping, or products. You can reach us by email or contact form. We strive to answer all inquiries quickly and reliably.
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